🔒 Privacy Policy

Ye Privacy Policy batati hai ke KotlaDelivery app aapki maloomat kaise collect, use, aur protect karti hai.

1. Kya Maloomat Collect Hoti Hai

• Customers: Naam, phone number, delivery address, aur (agar share karein to) GPS location.
• Riders: Naam, phone number, vehicle detail, aur delivery activity.
• Restaurants: Business naam, phone number, address, aur menu details.

2. Maloomat Kaise Use Hoti Hai

Ye maloomat sirf order deliver karne, riders ko customer tak pohanchane, aur customer support ke liye use hoti hai. Aapki maloomat kisi teesri party ko advertising ya marketing ke liye kabhi nahi bechi jati.

3. Maloomat Kahan Store Hoti Hai

Tamam data Supabase (secure cloud database) per store hota hai, jo encrypted connections (HTTPS) use karta hai. Passwords hashed (encrypted) format mein store kiye jate hain — plaintext mein kabhi nahi.

4. GPS Location

GPS location sirf tab li jati hai jab aap "Location Share Karein" per tap karein, aur sirf delivery ke liye rider ke sath share hoti hai.

5. Data Sharing

Aapka naam, phone, aur address sirf us rider aur restaurant ke sath share hota hai jo aapka order deliver kar raha ho — takay delivery mumkin ho sake. Iske ilawa kisi ko nahi diya jata.

6. Aapke Huqooq

Aap kisi bhi waqt apna profile data update ya delete karwane ke liye WhatsApp per rabta kar sakte hain.

7. Zimmedari

Hum aapki maloomat ko protect karne ki poori koshish karte hain, lekin internet per koi bhi system 100% mehfooz nahi hota. Kisi bhi na-khwasta data breach ki soorat mein KotlaDelivery/ZUX DROP apni behtareen koshish karega, lekin is se hone wale kisi bhi nuqsan ki qanooni zimmedari (legal liability) qabool nahi ki jati.

8. Rabta

Privacy se mutaliq kisi bhi sawal ke liye: WhatsApp +92 302 6276668

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